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Update en_newbie.yml
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.github/ISSUE_TEMPLATE/en_newbie.yml
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.github/ISSUE_TEMPLATE/en_newbie.yml
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name: "[en] Help me!"
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description: "Connect failed? Client crashed? Choose this to get help!"
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description: "Unable to connect? Server/client crashed? Choose this to get help."
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title: "[Help me] "
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body:
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- type: markdown
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id: header
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attributes:
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value: |
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Before creating this issue, please take a look at [Quick Start Guide](https://github.com/HyNetwork/hysteria/wiki/Quick-Start) in our Wiki.
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Before creating an issue, please take a look at [Quick Start Guide](https://github.com/HyNetwork/hysteria/wiki/Quick-Start) and [Advanced Usage](https://github.com/HyNetwork/hysteria/wiki/Advanced-Usage).
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The latest configuration options and their docs can be found in [Advanced Usage](https://github.com/HyNetwork/hysteria/wiki/Advanced-Usage).
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You can find solutions to common problems in [Common Problems](https://github.com/HyNetwork/hysteria/wiki/Common-Problems). Anything already covered there will be closed without reply.
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You can find solutions to most known problems in [Common Problems](https://github.com/HyNetwork/hysteria/wiki/Common-Problems). Any issue with solution list there will be closed imminently.
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You can [join our Telegram group](https://t.me/hysteria_github) our use Discussion for community support.
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You can [join our Telegram group](https://t.me/hysteria_github) for instant community support.
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Try searching existing issues to see if it has been already answered.
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Please search the existing issues to check if your question has been already answered.
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Please fill out the following form as detailed as you can. This can help us check and reproduce your problem. Please note we cannot use any divination magic, reproducing the issue is the only way to find a solution.
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If your problem still can't be solved, fill out the form as detailed as you can to help us reproduce it.
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- type: textarea
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id: detail
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attributes:
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label: "Details"
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description: |
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Please describe the problem you encountered in detail.
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If you want to use hysteria in an unusual way, please specify it here.
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Describe the problem you encountered in detail.
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If you are using hysteria in an unusual way, describe your setup and what you are trying to achieve.
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validations:
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required: true
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- type: input
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id: server-install-info
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attributes:
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label: "Server-side hysteria or scripts information"
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label: "Hysteria server information"
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description: |
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Fill the version of server-side hysteria here (the output of command `hysteria --version`).
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Paste the version of hysteria server here (output of `hysteria --version`).
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If you used a script to install and config hysteria on your server, please paste the command that you executed here (such as `curl https://xxx | sh -`)
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If you are using a VPN provider, please consult the VPN provider for setup guide first.
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If you are using a VPN provider, please ask the VPN provider for help first.
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placeholder: |
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hysteria version v1.x.x 2006-01-02t08:04:05z 0123456789abcdef0123456789abcdef01234567
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validations:
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@ -44,8 +43,9 @@ body:
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attributes:
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label: "VPS information"
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description: |
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Please fill in the provider and specification of the VPS you are using to run the hysteria server here.
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If you are using a VPN provider, please fill in the homepage URL of the VPN provider.
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Fill in the provider and specs of the VPS you are using to run the hysteria server here.
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If you are using a VPN provider, please fill in the website of the VPN provider.
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placeholder: |
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TurtleShell, Chuncheon, ARM, 1 Core, 512MB RAM
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validations:
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@ -53,9 +53,9 @@ body:
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- type: textarea
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id: server-config-info
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attributes:
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label: "Server-side configuration"
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label: "Server config"
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description: |
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Please paste the server-side config.json you are using here.
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Paste the server config.json you are using here.
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If you are using a script that doesn't require any configuration, please specify `N/A`.
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placeholder: |
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{
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- type: textarea
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id: server-log
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attributes:
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label: "Server-side logs"
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label: "Server logs"
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description: |
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Please paste the server-side hysteria output here, a screenshot is acceptable but plaintext would be much better.
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Paste the hysteria server output here. Screenshots are acceptable but plaintext would be much better.
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validations:
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required: true
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- type: input
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id: client-install-info
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attributes:
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label: "Client-side hysteria information"
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label: "Hysteria client information"
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description: |
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Fill the version of client-side hysteria here (the output of command `hysteria --version`).
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If you are using any third-party clients (such as Clash, Passwall, or SagerNet), please paste their version instead. You can also find help in their community.
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Paste the version of hysteria client here (output of `hysteria --version`).
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If you are using any third-party clients (e.g. Clash, Passwall, or SagerNet), paste their version instead. You can also find help in their communities.
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placeholder: |
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hysteria version v1.x.x 2006-01-02T08:04:05Z 0123456789abcdef0123456789abcdef01234567
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validations:
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@ -94,10 +94,10 @@ body:
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- type: textarea
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id: client-config-info
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attributes:
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label: "Client-side configuration"
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label: "Client config"
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description: |
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Please paste the client-side configure you are using here.
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You can remove any sensitive information (such as server address, obfuscation password, or authentic password) in the config before posting it here, but this also means it would be your own duty to make sure you have configured them correctly.
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Paste the client config.json you are using here.
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Make sure to remove sensitive information (e.g. server address, password).
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If you are using a third-party client, you can paste or upload a screenshot of their configuration instead.
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placeholder: |
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{
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@ -117,10 +117,10 @@ body:
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- type: input
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id: client-environment
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attributes:
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label: "Client-side environment (operating system)"
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label: "Client environment (operating system)"
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description: |
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Please fill in the OS you are using to run the hysteria client.
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If you are running hysteria client on the OpenWRT, please fill in the version of OpenWRT (as well as any plugins you are using, e.g. Passwall) instead.
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The OS you are using to run hysteria client.
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If you are running hysteria client on OpenWRT, provide the version of OpenWRT (and any plugins you are using, e.g. Passwall).
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placeholder: |
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Windows 11
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validations:
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@ -128,9 +128,9 @@ body:
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- type: textarea
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id: client-log
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attributes:
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label: "Client-side logs"
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label: "Client logs"
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description: |
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Please paste the client-side hysteria output here, a screenshot is acceptable but plaintext would be much better.
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Paste the hysteria client output here. Screenshots are acceptable but plaintext would be much better.
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validations:
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required: true
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